Important Notice: Incompatibility in Certain Pioneer Multimedia Receivers of "iPod" Source via USB with iOS11.3x

May 10, 2018

 

May 03, 2018

 

Dear Valued Pioneer Customer:

 

Pioneer has become aware of an incompatibility in certain Pioneer multimedia receivers of the "iPod" source function, when connected by USB only, with iPhone® and iPod touch® devices running iOS 11.3x. If you connect by USB cable an iPhone or iPod touch device that has been updated to iOS 11.3x, an error message will display on the iPod source screen and you will not be able to play content from the connected device. Connection of an iPhone or iPod touch by Bluetooth or of an Android OS device by Bluetooth or USB is not affected.

 

If you use an iPhone or iPod touch with an receiver AVH-175DVD, AVH-185DVD, AVH-195DVD, AVH-275BT, AVH-285BT, AVH-295BT, MVH-AV285BT, MVH-AV295BT, MVH-AV275BT, AXT-286BT, AXT-296BT, please connect the iPhone or iPod touch device via Bluetooth.

 

For AVH-175DVD, AVH-185DVD or AVH-195DVD receivers, to maintain compatibility with iPod source, please continue using iOS 11.2x or older with your iPhone or iPod touch.

 

Pioneer is working to resolve the issue and will update this notice. For further information, please visit http://www.pioneer-latin.com.

 

Sincerely,

 

PIONEER INTERNATIONAL LATIN AMERICA, S. A.

 

 

 

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